Info
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Shipping
Made to Order: Each LÜCHIO piece is handcrafted from the day you place your order.
Processing Time: 14 business days
Delivery: 3–5 business days after processing
Free Shipping: On orders over $100
Tracking: You’ll receive a tracking number once your order ships -
Returns & Exchanges
Handmade & Custom: Because every piece is made to order, we cannot accept returns unless the item is damaged or defective.
Exchanges: If your piece arrives damaged, contact us within 7 days of delivery.
Contact: Email luchio.info@gmail.com with your order number and photos of the issue. -
Care & FAQs
Jewelry Care: Our pieces are finished with jojoba oil to stay soft and smooth. Avoid harsh chemicals and store separately.
Custom Questions: For sizing, color, or styling questions, contact us anytime.
FAQ: Most orders ship within 15–20 business days from purchase.