• Shipping

    Made to Order: Each LÜCHIO piece is handcrafted from the day you place your order.

    Processing Time: 14 business days

    Delivery: 3–5 business days after processing

    Free Shipping: On orders over $100

    Tracking: You’ll receive a tracking number once your order ships

  • Returns & Exchanges

    Handmade & Custom: Because every piece is made to order, we cannot accept returns unless the item is damaged or defective.

    Exchanges: If your piece arrives damaged, contact us within 7 days of delivery.

    Contact: Email luchio.info@gmail.com with your order number and photos of the issue.

  • Care & FAQs

    Jewelry Care: Our pieces are finished with jojoba oil to stay soft and smooth. Avoid harsh chemicals and store separately.

    Custom Questions: For sizing, color, or styling questions, contact us anytime.

    FAQ: Most orders ship within 15–20 business days from purchase.